Q. What is the best way to contact SHINY CITY CO., LTD.?
（2）By Line ID：sherryliao7272
（3）Send message by facebook：
（4）☎ by phone：03-5780381 / 0988697511
Q. What is the order process?
(1) Enquiry: Please leave company name, address, contact person, EMAIL, Tel etc.
Please mail your design artwork and requirements first.
[product name, artwork, size, skill, quantity, accessories, delivery date]
After we reach the consensus on how to make the product, we’ll to quote you soon.
(3) Made a Sample:
After the price and delivery date are approved, we will provide production drawings to our customers for confirmation. Please pay the sample fee first.
(4) Confirm the sample and make the bulk production:
Please pay 50% deposit after order confirmation.
Mass production can be arranged after the proof is confirmed.
(Proofing delivery period is 13-15 days, large goods delivery period is 15~35 days, depending on the product, there are different delivery periods)
After the completion of the large cargo, we direct the goods to the customer's designated delivery address.
(6) After-sales service: If there is any flaw please take photos and respond to our company within seven days, there will be someone to serve you.
Q. What is the minimum order quantity (MOQ)?
pins：Minimum order quantity : 50/ 100 individual
key chains：Customized minimum order quantity : 100/500 individual
Public key ring：1,000/section 3,000 individual
gold shovel：Minimum order quantity : 100 support
coins：Minimum order quantity : 100 individual
bottle opener：Minimum order quantity : 100 individual
tie clip：Minimum order quantity：100 individual
letter opener：Minimum order quantity : 100 support
Titanium cup：Minimum order quantity 50 only
Thermo bottle：Minimum order quantity 100/1000/3000 only
Rosary：Minimum order quantity 100 item
Namecase：Minimum order quantity 100 individual
Tinplate Pin：Minimum order quantity 50/ 100 individual
PVC flash driver：Minimum order quantity 500 individual
POLY product：Minimum order quantity 100 individual
Velvet Bag：Minimum order quantity 100 individual
Cashmere box：Minimum order quantity50 individual
Everlasting flower keychain：Minimum order quantity 500 individual
Leather key chain：Minimum order quantity 300/Certain items 3000 individual
As the minimum order quantity for each product is different, please contact customer service directly for details.
Q. What file format should I send? ANY FORMAT
Please provide illustrator file, and size, pantone color no.
Q. How to measure the size?
We measure product’s length, width, and thickness.
Q. What are the quotations for Shiny City Co., Ltd.?
【Send to Taiwan】Ship Taiwan, all the price are include to ship to Taiwan one assigned address.
【Send abroad】[Ship internationally ] The deliver fee will be changed according to deliver days( EMS / Fedex/ DHL etc.)
Q. Do you have line?
Welcome to add “line id“ sherryliao7272” (Ms. Sherry) will answer your question.
Q. What shipping methods do you offer?
We provide Hsinchu logistics, mailing, super-sales and other delivery methods, if you have other methods, you can contact customer service.
Q. How is the shipping cost calculated?
The shipping range is for a single address in Taiwan Island. There is no additional shipping fee (free shipping). If you need to ship more than two different addresses or send it to overseas regions, please contact customer service for the fee.
Q. How long does it take to receive the order after ordering?
Different custom projects have different production schedules. For example, it is recommended to contact the customer service first to confirm that the goods can arrive at the time you specify. You are placing an order.
Q. What payment methods are available?
At present, we accept ATM transfer, wire transfer, spot check, cash and bank transfer. Please send the payment to the remittance account five yards in order to confirm the payment.
Q. Does your company have other custom-made materials?
In addition to making customized metal badges and key rings, Liyang also develops new products, such as: lucky money, gold shovel, silver wine glass, titanium metal cup, children's stainless steel bowl, tableware combination, etc. Welcome online consultation .